Frequently Asked Questions

  1. Why was a notice provided?

    The court authorized notice because you have the right to know about the Settlement of this class action lawsuit and about all of your rights and options before the Court decides whether to grant final approval to the Settlement. The Long-Form Notice explains the lawsuit, the Settlement, your legal rights, what Settlement Benefits are available, who is eligible for the Settlement Benefits, and how to get them.

    The Honorable Theresa M. Traber of the Superior Court of California for the County of Los Angeles is overseeing this class action. The lawsuit is known as Sumner Davenport et al. v. LA Financial Federal Credit Union, d/b/a LA Financial, Case No. 24STCV24021 (“lawsuit”). The individuals who filed this lawsuit are called the “Plaintiffs” and/or “Class Representatives,” and the company sued, LA Financial Federal Credit Union, d/b/a LA Financial, is called the “Defendant.”

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  2. What is this lawsuit about?

    The Plaintiffs filed this lawsuit against the Defendant on behalf of themselves and all others similarly situated related to a data breach (“Data Security Incident”) involving the Defendant that occurred on or about June 10, 2024, impacting the Private Information of the Settlement Class. Private Information means information potentially compromised in the Data Security Incident, which may include but is not limited to names, dates of birth, Social Security numbers, driver’s license numbers, passport numbers, state identification numbers, account numbers, payment card numbers, routing numbers, health insurance information, taxpayer identification numbers, and biometric data.

    The Defendant denies the legal claims and denies any wrongdoing or liability. The Court has not made any determination of any wrongdoing by the Defendant or that any law has been violated. Instead, the Plaintiffs and the Defendant have agreed to a settlement to avoid the risk, cost, and time of continuing the lawsuit.

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  3. Why is there a settlement?

    The Plaintiffs and the Defendant do not agree about the legal claims made in this lawsuit. The lawsuit has not gone to trial, and the Court has not decided in favor of the Plaintiffs or the Defendant. Instead, the Plaintiffs and the Defendant have agreed to settle the lawsuit. The Plaintiffs, the Defendant, and their lawyers believe the Settlement is best for the Settlement Class because of the Settlement Benefits available and the risks and uncertainty associated with continuing the lawsuit.

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  4. Why is this lawsuit a class action?

    In a class action, one or more people (called class representatives) sue on behalf of all people who have similar legal claims. Together, all these people are called a class or class members. One court resolves the issues for all class members, except for those class members who timely exclude themselves from (opt out of) the class.

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  5. How do I know if I am included in the Settlement?

    The Settlement Class includes all living individuals residing in the United States whose PII was compromised in the Data Breach, including all those who received notice of the breach.

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  6. Are there exceptions to being included in the Settlement?

    Yes. Excluded from the Settlement Class are (1) the Judge(s) presiding over the lawsuit and members of their immediate families and their staff; (2) LA Financial and its subsidiaries, its parent companies, its successors, its predecessors, and any entity in which LA Financial has a controlling interest; (3) natural persons who properly execute and submit a Request for Exclusion prior to the expiration of the Opt-Out Period; and (4) the successors or assigns of any such excluded natural person.

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  7. What if I am still not sure whether I am part of the Settlement?

    The Settlement Class is defined in FAQ 5. If you are still not sure whether you are a Settlement Class Member, please call 1-866-931-4009 toll-free.

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  8. What does this Settlement provide?

    If you are a Settlement Class Member, you can submit a Claim Form for the following Settlement Benefits to be paid from the Settlement Fund after payments for attorneys’ fees and costs and administrative and notice costs (up to $85,000.00). Funds remaining in the Settlement Fund, including from uncashed checks, will be distributed to The Identity Theft Resource Center, a 501(c)(3) nonprofit that supports victims of identity theft and fraud, as approved by the Court.

    Documented Loss Payment: You may submit a Claim Form and provide appropriate documentation for losses fairly traceable to the Data Security Incident to claim up to $5,000.00 per Settlement Class Member.

    Examples of losses fairly traceable to the Data Security Incident include but are not limited to

    1. Long distance telephone charges;
    2. cell phone minutes (if charged by the minute);
    3. internet usage charges (if either charged by the minute or incurred solely as a result of the Data Security Incident);
    4. costs of credit reports purchased between June 10, 2024, and August 5, 2026;
    5. documented costs paid for credit monitoring services and/or fraud resolution services purchased between June 10, 2024, and August 5, 2026, provided you provide a sworn statement that the monitoring or service was purchased primarily because of the Data Security Incident and not for other purposes; and
    6. documented expenses directly associated with dealing with identity theft or identity fraud related to the Data Security Incident.

    Examples of reasonable documentation include but are not limited to

    1. telephone records,
    2. correspondence including emails, or
    3. receipts that are not “self-prepared” by you.

    “Self-prepared” documents, such as handwritten receipts, are, by themselves, insufficient to receive reimbursement but can be considered to add clarity or support to other submitted documentation.

    If you do not submit reasonable documentation supporting a loss, or if your Claim Form is invalid as determined by the Settlement Administrator, and you do not cure your Claim Form, your Claim Form will be treated as if you elected the Alternative Cash Payment.

    Alternative Cash Payment: Instead of the Documented Loss Payment, without providing documentation, you may submit a Claim Form to receive a pro rata (proportional share) cash payment estimated to be $50.00 or more.

    California Statutory Award: In addition to Documented Loss Payment or Alternative Cash Payment, if you resided in California at any time between June 10, 2024, and August 5, 2026, you may claim an additional cash payment of $100.00.

    To qualify for the California Statutory Award, you will need to provide proof of California residency with a sworn attestation (i.e., affirmation of the truth of your residency under oath).

    Your California Statutory Award may be subject to a pro rata decrease, depending on the total value of all approved Claim Forms.

    For purposes of calculating the Alternative Cash Payment and California Statutory Award, the Settlement Administrator must distribute the funds in the Settlement Fund for Administrative Expenses, Fee Award and Costs, Service Awards, the costs of Credit Monitoring, approved Claim Forms for Documented Loss Payments, and approved Claim Forms for California Statutory Award payments. The remaining amount is the Net Settlement Fund. Alternative Cash Payments will be determined on a pro rata (proportional) basis from the Net Settlement Fund.

    Credit Monitoring Services: In addition to the Documented Loss Payment, Alternative Cash Payment, and California Statutory Award, you may also claim two years of free credit monitoring services.

    Injunctive Relief: The Defendant has implemented enhanced security measures following the Data Security Incident and has committed to maintain such enhanced measures.

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  9. What am I giving up to receive Settlement Benefits or stay in the Settlement Class?

    Unless you exclude yourself, or opt out, you will remain in the Settlement Class. If the Settlement is approved and becomes final, all Court orders and any judgments will apply to you and legally bind you. You will not be able to sue, continue to sue, or be part of any other lawsuit against the Released Parties about the Released Claims in this lawsuit. The specific rights you are giving up are called “Released Claims.” Please see FAQ 10 for more

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  10. What are the Released Claims?

    “Released Claims” means any and all claims or causes of action of every kind and description, which accrued during the Release Period, including any causes of action in law, claims in equity, complaints, suits or petitions, and any allegations of wrongdoing, demands for legal, equitable or administrative relief (including but not limited to any claims for injunction, rescission, reformation, restitution, disgorgement, constructive trust, declaratory relief, compensatory damages, consequential damages, penalties, exemplary damages, punitive damages, attorneys’ fees, costs, interest or expenses) arising from or related to the Data Security Incident that were asserted in the Action or that could have been asserted in the Action based on the facts alleged in the operative Complaint. In addition to the foregoing release, the Settlement Class Members agree to release “Unknown Claims,” which means any and all Released Claims that any Settlement Class Member does not know or suspect to exist in his or her favor as of the Release Effective Date and which, if known by him or her, might have affected his or her decision(s) with respect to the Settlement Agreement.

    “Released Parties” means LA Financial Federal Credit Union and all of its/their respective past, present, and future parent companies, partnerships, subsidiaries, affiliates, divisions, employees, contractors, servants, members, providers, partners, principals, directors, officers, shareholders, and owners, and all of their respective attorneys, heirs, executors, administrators, insurers, coinsurers, reinsurers, joint ventures, personal representatives, predecessors, successors, transferees, trustees, and assigns, including, without limitation, any Person related to any such entities who is, was, or could have been named as a defendant in the Action. Each of the Released Parties may be referred to individually as a “Released Party.”

    After the Release Effective Date, and in consideration of full payment of the Settlement Fund by LA Financial, each Class Representative and all Settlement Class Members who have not submitted a timely and valid Request for Exclusion pursuant to the Settlement Agreement on behalf of themselves, their heirs, assigns, executors, administrators, predecessors, and successors, and any other person purporting to claim on their behalf shall be deemed to have released, acquitted, and forever discharged LA Financial and each of the Released Parties from any and all Released Claims.

    Section 4 of the Settlement Agreement describes the Releases, Released Claims, and Released Parties in necessary legal terminology, so please read that section carefully. For questions regarding the Releases, Released Claims, or Released Parties and what the language in the Settlement Agreement means, you can also contact Class Counsel, listed in FAQ 19, for free, or you can talk to your own lawyer at your own expense.

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  11. How do I submit a Claim Form?

    You must submit a timely and valid Claim Form to receive any Settlement Benefits. Your Claim Form must be submitted here by August 5, 2026, or mailed to the Settlement Administrator at the address on the Claim Form and postmarked by August 5, 2026. Paper Claim Forms are available upon request by calling 1-866-931-4009 or writing to the following address:

    LA Financial Data Security Incident
    Settlement Administrator
    PO Box 6425
    Portland, OR 97228-6425

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  12. What happens if my contact information changes after I submit my Claim Form?

    If you change your mailing address or email address after you submit your Claim Form, it is your responsibility to inform the Settlement Administrator of your updated contact information. You may notify the Settlement Administrator of any changes by writing to the following address:

    LA Financial Data Security Incident
    Settlement Administrator
    PO Box 6425
    Portland, OR 97228-6425

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  13. When will I receive my Settlement Benefits?

    If you file a timely and valid Claim Form, the Settlement Benefits will be provided after the Settlement is approved by the Court and becomes final.

    It may take time for the Settlement to be approved and become final. Please be patient and check the Current Status of the Settlement on this website for updates. If you are a Settlement Class Member and want to keep any right you may have to sue or continue to sue the Released Parties on your own about the legal claims in this lawsuit or the Released Claims, you must take steps to get out of the Settlement. This is called excluding yourself from—or “opting-out” of—the Settlement.

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  14. How do I opt out of the Settlement?

    To exclude yourself from the Settlement, you must mail a written request for exclusion that includes the following:

    1. Your name, your address, your telephone number, and the Unique ID provided on your postcard notice*
    2. Your personal physical signature
    3. A statement that you want to be excluded from the Settlement Class, such as “I hereby request to be excluded from the Settlement Class in Sumner Davenport et al. v. LA Financial Credit Union, d/b/a LA Financial, No. 24STCV24021.”

    The exclusion request must be mailed to the Settlement Administrator, postmarked by July 6, 2026, at the following address:

    LA Financial Data Security Incident
    Settlement Administrator
    PO Box 6425
    Portland, OR 97228-6425

    You cannot opt out (exclude yourself) by telephone or by email.

    “Mass” or “class” requests for exclusion filed by third parties on behalf of a “mass” or “class” of Settlement Class Members or multiple Settlement Class Members where the opt-out has not been signed by each and every individual Settlement Class Member will not be allowed.

    * If you did not receive a postcard notice, please call the Settlement Administrator at 1-866-931-4009 toll-free.

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  15. If I opt out can I still get anything from the Settlement?

    No. If you opt-out, you will not be able to receive Settlement Benefits, and you will not be bound by the Settlement or any judgments in this lawsuit. You can only get Settlement Benefits if you stay in the Settlement and submit a timely and valid Claim Form.

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  16. If I do not opt out, can I sue the Defendant for the same thing later?

    No. Unless you opt out, you give up any right to sue any of the Released Parties for the legal claims this Settlement resolves and Releases, and you will be bound by all the terms of the Settlement, proceedings, orders, and judgments in the lawsuit. You must opt -out of this lawsuit to start or continue your own lawsuit or be part of any other lawsuit against the Released Parties about the Released Claims in this Settlement. If you have a pending lawsuit, speak to your lawyer in that lawsuit immediately.

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  17. How do I tell the Court I do not like the Settlement?

    If you are a Settlement Class Member, you can tell the Court you do not agree with all or any part of the Settlement, Fee Award and Costs, and/or Service Awards.

    To object, you must send your timely written objection with the Settlement Administrator as provided below by U.S. Mail to the Settlement Administrator, postmarked by July 6, 2026, stating you object to the Settlement in Sumner Davenport et al. v. LA Financial Credit Union, d/b/a LA Financial, No. 24STCV24021.

    To submit an objection, you cannot exclude yourself from the Settlement Class. Your objection must include all of the following information:

    1. Your full name, your current mailing address, your telephone number, and the Unique ID provided on your postcard notice
    2. Proof that you are a member of the Settlement Class (e.g., copy of your postcard notice, copy of the original notice of the Data Security Incident)
    3. The specific factual and legal grounds for the objection
    4. The identity of all lawyers who represent you as the objector (if any)
    5. A list, including the case name, court, and docket number, of all other cases in which you as the objector and/or your lawyer has filed an objection to any proposed class action settlement in the past five years
    6. A statement confirming whether you or your lawyer intend to personally appear at the Final Approval Hearing
    7. Your signature as the objector (a lawyer’s signature is not sufficient)

    To object, you must send your objection by U.S. Mail to the Settlement Administrator postmarked by July 6, 2026, at the following address:

    LA Financial Data Security Incident
    Settlement Administrator
    PO Box 6425
    Portland, OR 97228-6425

    To object, you may also enter an appearance in the lawsuit, at your own expense or through your lawyer, and make an oral objection at the Final Approval Hearing on July 20, 2026, at 10:30 a.m. PT If you decide to make an oral objection at the Final Approval Hearing, you do not need to submit a written objection or a written request for exclusion prior to your oral objection at the Final Approval Hearing.

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  18. What is the difference between objecting and asking to be excluded?

    Objecting is simply telling the Court that you do not like something about the Settlement. You can object only if you stay in the Settlement Class. Opting out is telling the Court that you do not want to be part of the Settlement Class. If you opt out, you cannot object because you will no longer be part of the Settlement.

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  19. Do I have a lawyer in the lawsuit?

    Yes. The Court has appointed Carly C. Roman of Strauss Borrelli PLLC, John J. Nelson of Milberg Coleman Bryson Phillips Grossman, PLLC, and John Kristensen of Kristensen Law Group as Class Counsel to represent you and the Settlement Class for the purposes of this Settlement. You may hire your own lawyer at your own cost if you want someone other than Class Counsel to represent you in this lawsuit.

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  20. How will Class Counsel be paid?

    Class Counsel will file a motion asking the Court to award attorneys’ fees of up to 1/3 of the Settlement Fund (i.e., $241,666.66) and reasonable costs and expenses. Class Counsel will also ask the Court to approve the Service Awards for the Class Representatives of up to $5,000.00 each for their efforts. If awarded by the Court, the attorneys’ fees and costs, and the Service Awards will be paid from the Settlement Fund. The Court may award less than these amounts.

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  21. When and where will the Court decide whether to approve the Settlement?

    The Court will hold a Final Approval Hearing on July 20, 2026, at 10:30 a.m. PT before the Honorable Theresa M. Traber at the Los Angeles County Superior Court, 312 N. Spring St., Los Angeles, CA 90012. At this hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate and decide whether to approve the Settlement, Class Counsel’s Fee Award and Costs, and Service Awards.

    If any objections are submitted by the deadline, the Court will consider them. If you submit a timely objection and you (or your lawyer) ask to speak at the hearing or if you entered an appearance in the lawsuit, the Court may hear objections at the hearing.

    Note: The date and time of the Final Approval Hearing are subject to change without further notice to the Settlement Class. The Court may also decide to hold the hearing via videoconference or by telephone. You should check the Important Dates to confirm the date and time of the Final Approval Hearing have not changed.

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  22. Do I have to attend the Final Approval Hearing?

    No. Class Counsel will answer any questions the Court may have. However, you are welcome to attend at your own expense. If you submit an objection, you do not have to attend the Final Approval Hearing to speak about it. As long as you submit your written objection by the deadline, the Court will consider it.

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  23. May I speak at the Final Approval Hearing?

    If any objections are submitted by the deadline, the Court will consider them. If you submit a timely objection, and you (or your lawyer) ask to speak at the hearing, or if you enter an appearance in the lawsuit, the Court may hear objections at the hearing.

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  24. How do I get more information about the Settlement?

    Details about the Settlement are provided in the Settlement Agreement. You may get additional information by calling 1-866-931-4009 toll-free or by writing to the following address:

    LA Financial Data Security Incident
    Settlement Administrator
    PO Box 6425
    Portland, OR 97228-6425

    PLEASE DO NOT TELEPHONE THE COURT OR THE COURT’S CLERK OFFICE REGARDING THE NOTICE.

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